Posted by Andy on Saturday, September 4, 2010

What our guests say…

“From the time I got off the plane until I got back on 20 days later, every detail of my trip was handled with grace, professionalism, and kindness. I had a fabulous guide, an amazing experience, and if I could do it all over again, I would in a heartbeat. ITrek is first-rate all the way.”
Jim Sadler – U.S.

Hi Andy and  Shree,

“We wanted to thank you for your incredible team.  We loved our guide and porter, Ranjan and Rajiv. We were very grateful to have Ranjan’s experience and guidance to organize our alternatives and he did a great job. You truly have amazing people working for you and we are truly appreciative that they were there to help us along the way.”

Bram and Tamara Sugarman – Canada (October, 2014)

“We had an amazing time and were taken very good care of by our guide Lama Phuri Lama who kept us motivate and entertained. Our porters, Ganesh and Jivan, were both super strong and always smiling. Despite issues faced such as lost luggage and Lukla flight cancellations, the staff of ItrekNepal (particularly Shree!) were very accommodating and ensured we were able to do the Everest trek we had originally planned. As you can see from our photo we had a beautiful summit on Gokyo Peak and the whole experience will forever be a wonderful memory for us both. This is all thanks to ItrekNepal who from start to finish made the whole process easy and hassle free.”

Gemma and Sarah – Scotland

“Everyone was so accommodating, helpful and polite, it was an absolute pleasure to be escorted through Nepal with iTrek. A wonderful company to go trekking with. I can’t speak highly enough of how much we both enjoyed ourselves. We will certainly be recommending you to all our friends.”

Nick and Amy Bacon – UK 

Trekking in Nepal, Nepal Trekking by Lyn, David and Bob wth ItrekNepal staff

Lyn and David with iTrek Guide Suman and Porters

“We recently returned from the most amazing trip to Nepal and the Himalayas (Annapurna Sanctuary Base Camp trek). We really can’t say enough about how well iTrek Nepal looked after us – the people we met both in Kathmandu (Andy, Shree, Nepal) and then our guide and porters (Suman, Akash, Jivan) were unbelievable –so hospitable, caring, fun, knowledgeable and really couldn’t do enough for us.   The Annapurnas were extraordinarily beautiful – fertile green valleys, waterfalls, bridges with stunning views of the mountains – from dawn to sunset – whether shrouded in mist or majestically towering in brilliant sunshine.  We felt so alive hiking all day – stretching ourselves certainly but frequently rewarded with wonderful views, plenty of stops for refreshments, enjoying the camaraderie of our hiker family of 3 trekkers and iTrek staff, plus sharing our daily adventures with hikers from around the globe.  

We hope to visit again one day – Namaste!”

Thank you once again,
Lyn and David – Toronto (November, 2014) 

“I had the most amazing time! The company was so professional from start to finish. The people are the kindest and most generous I have ever met. I didn’t want to leave the country and wish I had booked a longer trip.”
Angela C. – UK

“Our experience with iTrek was wonderful from start to finish. Having someone meet us inside the airport and help us through customs was immensely helpful, and the same was true at the airport at the end of our trip. Shree’s brother whisked us through baggage check and customs and made everything very quick & easy.

On our free day in Kathmandu/Bkahtapur, Nepal did a great job with tour of the areas outside Bhaktapur and Bhaktapur itself.

On the trek, Sonam was the actual best. We honestly cannot say enough good things about him! He was both a great guide and a wonderful person to spend two weeks with – we both feel blessed to have made a great friend along the way.

Overall, we felt extremely well taken care of at every step of the trip. Both of us would be more than happy to be references for you if people want to talk to someone who has used iTrek. We’re very happy with you guys and would recommend you to anyone! “
Sarah and Emily Lucchessi – U.S (October, 2014)

“The experience I had with iTrekNepal was top notch from start to finish. From the greeting at the airport by Rashmila to the drop off at the end of the trip by Shree, I felt well taken care of and well served. Everyone was courteous and went out of their way to be solicitous and helpful. Our guide ,Kumar was excellent! He allowed me to travel at my own pace, watched out for my health, and helped me to summit two mountains, cross the Cho La Pass and reach Everest Base Camp all in relative safety. He’s a pro! The porters he selected Bir Bahadur and Dipendra were professional and friendly as well. All in all it was the best trek I’ve been on in my life and I would highly recommend it and iTrekNepal to anyone.”
Jack Crawford – U.S. (October 2011)

“So you’re travelling half way around the world for a holiday to a country you probably know very little about and entrusting a company you’ve never dealt with, in hope of a safe, authentic, bespoke, once-in-a-lifetime experience? Sounds like a big decision. You’ve probably only stumbled across them through the serendipity of Google? Well today is your lucky day, through providence or plain good luck you have come across a fantastic company which, through our own personal experience we can say meets and exceeds expectations!

We found ourselves in the same position as described, and after doing a little leg work like reading through testimonials such as this one we were happy to take a punt on a company we both described as having a good feeling about. Well, our punt paid off for us handsomely and we can only describe our time with the ITrekNepal  family as professional, caring, accommodating and completely unique. The logistics were a cinch, from the airport pick-up to the numerous on-the-fly requested changes to our itinerary. The staff couldn’t be more helpful.

Our guide Ram and our porter Pruree were hard-working, friendly, attentive, well informed about the trek and also very safety conscious. ITrek’s size allowed us to have experiences that in our opinion you would be very unlikely to get with other trekking companies (i.e. spending Dassain festival with the families of the ITrek staff, a bit like getting invited to Christmas dinner).

We wish the hard-working ITrek team every success in the future; we would definitely recommend them to you and we look forward to sending our own family and friends their way in years to come.”
Mark & Clare Thomas –  Australia (October, 2012)

“ITrek was wonderful – I would recommend you highly to anyone who asks. From the helpful advice over email before we arrived, to our stay at the lovely Bhaktapur Guest House to the trek itself (the best part obviously), I thoroughly enjoyed my experience and rememberboth Nepal and all the wonderful people I met through ITrek very fondly!  I hope to be able to trek again with you soon!”
Arwen Joyce – UK

Click here to read the full story of Arwen’s Annapurna trek.

“Shree was AMAZING!  He gave us all the information that we needed to be mentally and physically prepared, he gave us clear answers to our questions and he always made sure we were comfortable.  One of the reasons we chose a private tour is for the flexibility of what we wanted to do and Shree made sure we always had options and was ON top of everything to the T.  I’ve been traveling since I was born and he is by far the best guide I’ve had.”
Derice Sumantri – Singapore

Hi Andy,
“On behalf of the group I would like to thank you and the iTrek team for a wonderful and well organized trek, especially the flexibility that allowed us to walk to ABC.  A special thank you to Suman, Laxmi, Akash, Rojan and Nabin for their great company, wit, knowledge and patience.  We would like to express our great appreciation for all they did in order to make our trek run so smoothly, especially with the changes to our itinerary.  We could not have wished for a better team.

We took thousands of pictures (a few attached) which will keep the memory of this awesome trip alive and I am looking forward to sharing these beautiful pictures with the Johannesburg Hiking Club in January 2014 at our slide show.”
Sue Desmond – South Africa (November, 2013)

“What can we say!! Fantastic on all counts. Shree immediately put us at ease and briefed us clearly on what we would be doing—and it all happened exactly as he said it would.  Suman was the perfect guide for our trek. He kept us well informed without overloading us with info. He allowed us to set the pace (and) he appropriately suggested a slight alteration to the original route—excellent idea. He was very attentive  to our needs at all hours, and was always at hand when we needed him, without encroaching on our space. 
Jan and Steve Abbott – Hong Kong (October, 2011)

“Emily and I just wanted to drop a quick note of thanks now that we have had a week to reflect on our trip to Nepal. We have tried several times to think of some suggestions to offer that would further improve upon the iTrek service, but are quite frankly unable to come up with anything! Among the best trips of our lives, our experience in Nepal was as close to perfect as one could ever reasonably hope for, and iTrek was much of the reason why. Excellent communication prior to the trip (often on short notice), ability and willingness to accommodate last-minute requests (i.e. flights to/from Pokhara and the Mountain Flight), extensive knowledge of the region by local staff, provision of materials and information, friendliness and professionalism of local staff (everyone), choice of accommodation (Bhaktapur Guest House), cultural tours of Bhaktapur and Kathmandu, flexibility to accommodate guests’ needs and wishes….the list goes on. We cannot think of a single area in which we felt anything less than superbly served by your company.”
Patrick Johnston – Dubai

Andrew –
Thanks for your thoughtful message. We had a wonderful time on the Annapurna Circuit not least due to the efficiency, care and fantastic company provided by iTrek. We really enjoyed our Trek with Bir and Val, We certainly hope to visit Nepal with you again soon and we shall be asking if Bir can join us as Guide.

Best wishes to all at iTrek !
Beth and Steve Curl

“Hi Andy – just wanted to say a big thank you to you and your team at ITrek – we had a fantastic time in Nepal and really appreciate how very smoothly everything went. Shree was fabulous as were Ranjan and Suman. We had so much fun and no hassles at all – even the strike in Pokhara was a non-event for us because Ranjan organised some transportation for us so we had a full day there and that was perfect – massages, shopping and lots of sitting around!

It’s a crazy beautiful place and we loved every minute of being there – even the four trillion steps we climbed daily! Cheers and thanks again.”
Lisa Cory – Australia

 Andy and Nani,
“We had an amazing trip.  I was impressed with the promptness and professionalism of your staff and guide.  In a country where things don’t necessarily run smoothly, the staff was extremely reliable and efficient.   We loved our guide, Ranjan.  He could sense exactly what we needed  — whether we wanted to be quiet and peaceful at the time or whether we wanted to joke and be chatty.  He set a fabulous pace — kept us from going to fast and burning out quickly.  He was very knowledgeable about the route and teahouses and seemed to know everyone in each village. We really enjoyed our time trekking with him.  Shree was fabulous ambassador.  We enjoyed our tour of Bhaktapur with him.  He made us feel very much at ease the minute we met him.”
Brenda and Eric Olbeter – USA

“We had a truly amazing experience in Nepal. The trek was truly out of this world and is something we have wanted to do for a long time. Seeing the mountains so close and so huge was a humbling experience and is something we won’t forget. We want to thank ITrekNepal  for making this holiday possible and for making everything run so smoothly. It was a holiday of a lifetime.”
Helen Hammond – UK

Dear Andy and Nani,
“We just finished an amazing week in Nepal. I just want to once again  express my sincerest gratitude to Shree and his staff. They were absolutely amazing. Shree is a very special human being. He was there for us at all hours of the day and night. Our schedule Friday changed at the last moment  and he took it all in stride. I have run businesses and organizations for twenty five years and   employees like Shree are invaluable and worth their weight in gold. It could not have happened without him.

Balthali was amazing.   The Bhaktapur guest house also worked out well.  It was truly a life  peak experience for everyone who attended.
Thank you for all your help in putting it together.It was  beyond words in its greatness!!”
Irwin  Katsoff – USA

“The overall experience was beyond expectations! It was a most enjoyable adventure that was well planned by the team at ITrek and our guide. We were very well taken care of every step of the way.

I am very impressed with the level of efficiency of the entire ITrek team. They were prompt and met all of our needs –  from greeting us when we first arrived at Kathmandu to the time of our departure – it was almost door-to-door service! My time in Nepal was made special because everything just went so well and smoothly. We were briefed thoroughly ahead of time and so were mentally prepared for the journey.

Bir’s knowledge of the mountains was most impressive and his local network at the various lodges allowed our stay to be as comfortable as possible.  Our porter was also very efficient and our rooms were always ready and waiting for us wherever we arrived, so big thanks to them both!”
Selina Lai – Singapore

“ITrekNepal met and exceeded our expectations. We were so pleasantly surprised by the personalized service and feeling of friendship from the staff. We would like to thank everybody who we met: Shree, Rashmila, Santa, Ranjan and Umbir. Each of them made our stay in Nepal very special. Thank you, guys!”
Ben and Kristina Katt – USA

“Overall, I can tell you on several occasions I thanked myself for selecting iTreknepal and breathed a sigh of relief I did not have to deal with situations I saw others in because they had not.”


Michael Luechtefeld – Hong Kong (Trekked with iTrek in 2012 and 2013)

“This was my first attempt at trekking and it could not have gone better. I will leave Nepal with very good memories and I know I will be back! Everything was so well organized that all I needed to do was concentrate on the trekking. ITrek is to be congratulated on its planning and execution in every aspect of the trip with great communication from the outset and throughout.”
Ben Judah – U.K.

G’Day Andy
Just wanted to drop you a short note to again express my gratitude for providing me with the experience of a lifetime. From the moment I arrived in Kathmandu, to the moment I departed, everything was simply perfect. I was particularly impressed by the flexibility of your staff and their willingness to allow me to change my itinerary and their ability to provide a wonderful service, often at short notice.

Please pass on my sincere thanks to Kumar and Pashang for their professional, caring manner. Both men were wonderful ambassadors for both your company and their country! The Thorong La pass went without hitch. I am convinced that their experience and knowledge of altitude trekking allowed me to get to 5416m without a single headache or other illness. Also, express my gratitude to Shree, who organised such a brilliant experience for me whilst based in Bhaktapur. His friendly, sharing demeanour made me feel like family.

Finally, please tell Nani that her advice re intent for the standby flight worked a treat. Instead of spending a possible 53 hours in Singapore, I landed at 8pm, cleared customs and was on my way to Melbourne within 4hrs.

It was a real pleasure to meet the ITrekNepal team, to be guided by your experience and benefit from your wisdom. My trip, quite simply, was perfect!”
David Ackerly – Australia

“TERRIFIC TRIP!  Thanks, Andy, for a great adventure.”
Robert Painter – U.S.A.

Read about Robert’s complete Annapurna Circuit trek at the Go NOMAD Travel website

My husband and I wanted to take the time to let you know about our trip to Nepal with your company. It was our first time trekking and we were not sure quite what to expect. Our expectations were not only met but exceeded at every level of our trip by your company. I will recommend your company to friends and family. During our time at the start and end of our trip in Kathmandu, Shree was there to look after us all the way. Nothing was too much trouble and he ensured that we were comfortable at all times. He secured a fantastic room at Dwarika’s Heritage hotel for us and it was a fitting end to a brilliant trip. Santa, our guide, for our Everest short trip was superb in all aspects of the trek. From setting a good comfortable pace to ensuring our sleeping arrangements were met and comfortable, he made the trek even more enjoyable. He even arranged a little candlelight celebration on my husband’s birthday, which was a really nice touch. With a great sense of humour, we all got on very well and had a great time. Jetta the porter, deserves a special mention just for his great smile and infectious laugh, along with always being there waiting for us with our packs! The option of the two day mountain biking trip gave us a more personal view of the Nepal countryside. Rajdeep was great and made sure that we were comfortable and well looked after. The awesome sight of Everest will never leave us. But it really makes a difference when all the practicalities (lodges, food, transport) of getting to that point are of a high standard. iTrek and your staff made this trip even more special.
Emma Judah – UK

Click here to Read More of Our Guest Testimonials here.