Guest Testimonials

Posted by Andy on Friday, April 3, 2015

What our guests say…

“I wanted to thank you for what turned out to be one of the highlights of my life’s travels. The trip you planned was exactly what I wanted and needed at this point of my life. What amazes me is that you were able to hear my wants and desires when we both spoke on the phone and wrote back and forth. The itinerary you put together was sensitive to my requests and therefore presented me with a trip that was outstanding in all aspects. As you know, this was my second trip to Nepal. However, the way iTrekNepal operated under your guidance, afforded me an entirely different understanding of the people, spirituality, myriad cultures, and geography of this wonderful and struggling country. I really thank you for that. The guides were particuarly helpful and engaging, as was the staff in Nepal. The hotels you chose were perfect for my needs at the right moments, and the switch from rafting to Chitwan was a stroke of luck for me. I saw an entirely different part of Nepal that included new geography, the endangered animals of the park, and an insight into the Tharu culture. Wow!”
Phillip Seymour – USA 

Hi Andy,
Just a brief note to thank you and your staff for my recent trek.

Rajesh was fantastic. You couldn’t ask for a better host than Shree so obliging and helpful and Agus (the porter) was very, very friendly and engaging. I absolutely loved Kathmandu and Nepal. I am looking forward to coming back next Feb/March as I am interested in the EBC Trek.

I have recommended your Company to family and friends and hope that our “trekking” friendship continues for many years to come. Nepal is absolutely amazing.
Brad Leary Australia

“Our week in Kathmandu Valley with iTrekNepal was a stunner from start to finish. I had visited Pashupatinath, Nepal’s oldest and holiest Hindu pilgrimage spot before, but after being there on the final days of Maha Shivaratri in the company of our guide Shree, I came away with a much firmer grasp of what the place is about.Dwarika’s Hotel tops my list of favourite lodgings in the capital. While justly famous for the Nepal’s largest collection of antique carved-wood door and window frames, beautifully integrated into the hotel architecture, Dwarika’s also deserves high marks for its emphasis on environmentally friendly guestroom amenities, not to mention the personal but unobtrusive service, outstanding dining options and the coziest hotel pub in town. The location within easy walking distance of Pashupatinath is an added bonus. In Bhaktapur we enjoyed staying at the simple but very comfortable Bhaktapur Guest House. The lodge’s quiet hillside location adjacent to a natural reserve and quaint, village-studded valley offered day-hiking options in addition to our forays into the old city. Once again, Shree proved to be an extremely capable guide, taking us through the lesser-explored alleys of this awe-inspiring Unesco World Heritage site. One night we were treated to a hearty Newari feast and bonfire sing-a-long with other iTrekNepal guides. An overnight stay at Dwarika’s Himalayan Shangri-La Village Resort, where we were again greeted with excellent service and fine dining, topped off a perfect week in the Kathmandu Valley.”
Joe Cummings. (author, Lonely Planet Guidebooks) 

“The trip was amazing and the team (Shree, Toran- the guide, his helpers) was amazing.
We have no words, all went beautifully. Thanks again, we will be back in Nepal.”
Elzbieta Izbiecka – USA 

 “All in all my stay in Nepal was one of the most rejuvinating and life changing experiences for me.  Shree went above and beyond his call of duty for me and I can’t thank him enough.  He helped me learn so much about the culture and traditions of Nepal.  So Thank you iTrekNepal for everything and helping me see Nepal and all of its beauty.  And as they say in Nepali “Ma sadhai affno mutu lai samjhanchhu”  ( I will always hold it dear to my heart)”
Veronica Yaeger – USA 

 My goal in looking for a trekking company when planning my trip to Nepal was:
1. To find someone who would go where I wanted to go.
2. To find someone who would go when I wanted go.
3. To be safe whilst trekking at high altitudes.
4. To avoid traveling in lockstep as part of a large group so as to be able to be reasonably flexible based on how I was feeling and what my interests were.

I found that iTrekNepal met all of my needs very, very well.
Shree met me at Kathmandu airport and from then until he dropped me back there I felt personally valued and safe.
Arjun was my guide through the trek and his experience and knowledge of the conditions on the route and the nature of acclimitisation were key to a successful trek.
At some points I did not acclimitise easily and he was able to vary our itinerary and activities to allow me to get over these difficulties.
The breakfast fruit and bed linen at each lodge were a great touch.
Finally, the Dwarika Hotel was a fantastic bookend to the trip, both for it’s heritage value and for the level of comfort when you need to prepare or recover.
I will be recommending (have already started) iTrekNepal and your trekking model to my family and work colleagues.

Thanks again to all my friends at iTrekNepal.
Shane Youlten – Australia

“I just wanted to send over my thanks to all at iTrekNepal for making my recent trip so special. From the moment I arrived until the day I departed I was provided with the highest levels of customer care – everything was done to make all arrangements as smooth as possible.

A couple of special mentions:

– Shree went out of his way to make sure that everything was taken care of for me – from providing a mobile so I could ring home, posting postcards, changing my itinerary at short notice when I finished my trek early. Nothing was too much trouble, and it’s that level of professional care which must seperate you from your competitors.

– Dilman, my guide, was also fantastic. His only focus was on making sure that everything was the best for me – ensuring I had the best room, that my food was ok, I had enough water. When I wanted to change my itinerary, he was flexbile and professional. Those I met while trekking all wanted my guide – very conscious of safety, experienced and knowledgable.

Those small touches – fresh fruit on the trek, clean sheets, filtered water bottles – made the trek that bit more enjoyable, and must put you ahead of your more established rivals.

Thanks again to you and your colleagues for making my trip so memorable. I’ll be back!”
Neil D. – U.K.

Just wanted to take a moment and let you know what a great experience Michelle and I had. Everything was perfect, starting from the pickup at the airport, over ground support in Kathmandu, to transport to Pokhara and back. The (Annapurna) trek itself was the experience of a lifetime. Santa was the perfect guide and our porters worked incredibly hard to make our vacation the ultimate adventure.Let me say that I am very impressed with your organization and would definitely recommend iTrek to anyone looking for the best team to work with for trekking in Nepal.I feel that we had the best guides compared to other travelers we’ve talked to, and it was great to know that Santa had everything planned perfectly as far as the accommodations were concerned. It was great to see that we had no issues whatsoever, in contrast to other trekkers, who were battling communication problems and struggled to comprehend the itinerary.

I must say it was worth every penny, and I feel good knowing that you are working to support the Nepalese community of trekking guides so professionally.
Marc Mulzer – USA

“I wanted to give you some feedback regarding our trip to Nepal and to let you know how we enjoyed our trip.
First and foremost, the service provided by Shree was  absolutely excellent. We thoroughly enjoyed all aspects of our trip and expect to return sometime in the future to possibly do an Everest base camp trek.
What we liked……

  1. Level of service from Shree and Beemola
  2. Baktapur – the temples, ambiance, and overall feel
  3. The fact that Shree was always there to pick us up with the taxi for all of the moves from the guest houses and airport
  4. Chocolate provided  during the trek
  5. All accommodations
  6. Dwarika Hotel was an especially nice touch
  7. Our guide always stressed that we could walk at our own pace during the trek
  8. Certificate of appreciation from Shree at the end of the trip
  9. Linens/bed spread provided by I-trek during the trekking portion
  10. Cultural guide and information given by Shree in Bhaktapur

Peter Ratcliffe – Canada

We just wanted to express our sincerest appreciation for the amazing experience we had with iTrekNepal.  As you know our adventure started out with a wee bit of drama with flight cancellations due to the cyclone in Bangladesh which eventually lead to the loss of our bags. The iTrekNepal Team went over and above the call of duty helping us out with the lost bag dilemma and in the end your Team was responsible for the recovery our lost luggage.  For this we can not thank you enough.

In a word, our Nepal trekking experience was phenomenal. Shree outdid himself as your representative in the Kathmandu Valley. Your guides are truly well trained and very knowledgeable…they showed us what life in Nepal is all about.

We will definitely return to the magical kingdom of Nepal and when we do we will be calling on the iTrekNepal Team once again.  We wouldn’t want to do it without you.”
Karen and Brian K. – The Maldives

 “just wanted to drop you a line to say thanks and that I had a fantastic time! – the weather was great and I was blessed with some fantastic views! I wound up just sticking with the Gokyo Ri trek – the altitude got me when we got back down to the lodge at Gokyo, but not a shred of disappointment, the view from up there was the most beautiful thing I’ve ever seen in my life. And the culture that Santa showed me was every bit as exciting as the mountain views – Santa is a fantastic guide and great friend – I really enjoyed his company – our Porter, Pudi, was also top notch. I felt very safe and comfortable in their presence. Shree was also great – he took really good care of me and made me feel very comfortable in Bhaktapur – which reminds me, that place is really nice – quiet, slow paced, and much cleaner than Kathmandu – really a nice place to stay after 30 hours of traveling – and a nice quiet place to recover from a mountain trek – I would recommend iTrekNepal to anyone interested in seeing the region and I will definitely call you guys when I return to Nepal”
Matt A. – USA 

 “I just wanted to let you know that I had a great trek with your company and especially enjoyed having Santa as a guide. He was the best guide I could have asked for, his intimate knowledge of the mountains and the culture was fantastic and he shared so many great stories with us that I will not soon forget. I could not have asked for anything better, the service was excellent and all the people I met were very friendly. I just wanted to thank you for making my first trip to Nepal a very memorable one. I am definitely going to have to make plans to go back again.”
Michael M. – U.S.A. 

“Easily one of the most memorable trips of my life, and the realization of my father’s lifelong dream, our trip to Nepal was incredible. I was initially concerned about how my father would do with the climbing and long days of trekking, but Dilman, Kala and Akirthi went above and beyond to make sure we were comfortable. This was mine and my father’s first trek ever, and your staff made the experience one we will remember forever. Also we want to express our gratitude to Shree  for being so flexible with our arrangements and trying your best to fit everything in. My father was very happy that we had time to see Boddhanath and Pasupathinath in our short visit. I cant wait for the chance to come back to Nepal again, hopefully I’ll stay longer next time.”
Gokulan Shivarnapan – Canada 

 Just a quick e-mail firstly to say that both Katie and I had a fantastic time on the trek to ABC!!! and that Shree looked after us amazingly! He made our time in Nepal feel really special!
Ellen Trotte – U.K. 

 “Overall our experience with iTrek was great. I love that you guys are flexible and accommodating with all our schedules and that you specialize in Nepal travel. We also very much appreciate that iTrek gives back to Nepal.”
Winnie C. – Singapore 

 “Well, I have no words to describe how wonderful a time I had in Nepal. From the moment I arrived to departure time I was handled by iTrek’s GREAT team. Such warm hospitality by Shree – he took care of every thing down to the smallest details. I enjoyed there every moment while trekking.”
Yifat Gutman. – Israel 

 “I wanted to let you know that we had a great time and are extremely appreciative of the efforts of you team, especially Shree. We both feel that it was the trip of a lifetime and are looking forward to returning at the next opportunity. Shree was both extremely helpful and tremendously accommodating. He made the visits to Kathmandu and Bhaktapur both rewarding and carefree. We can not praise him highly enough for his efforts to ensure our enjoyment of Nepal. Toran was equally helpful and accommodating on our trek. Both of the guys really did make the trip for us. Thanks ever so much to the rest of the team operating behind the scenes to ensure that all of the arrangements were flawless.
Rob S. – USA 

 “I wanted to get back to you with a report of Steve and my trek to EBC back in early May.  We both had a great time.  Shree was an excellent guide in Kathmandu.  Santa likewise was very helpful on the trek.” 

“Santa, Lalman, and the hired porter Pruti provided excellent service during the trek.  All of the guest houses were very nice with on the whole well prepared meals.  Santa was good at accommodating our schedule deviations and acclimating to our hiking speed and temperament.

All in all an excellent trip”
Matt H. – USA 

 “I too would like to comment that I thought everyone working for I Trek Nepal did a fantastic job and was very well organized. The website information was helpful, particularly the packing information list.

 It’s hard to know what to expect when coming to Kathmandu, but I felt very comfortable thanks to everyone.

Shree was an excellent host in Kathmandu. Shree was extremely pleasant, very organized and knowledgeable, and was very resourceful in helping with issues, ex. trek gear, photos, site seeing, and helping us at the Indian embassy. Despite being busy with multiple clients, Shree was very patient and made everything run smoothly. Shree also took us to several Kathmandu and Bhaktapur places. After our huge mistake not getting India Visas ahead of time, Shree helped us beyond the call of duty every way he could.”
Steve K. – USA